Refund and Returns Policy
We understand that there may be times when a customer is not satisfied
with their purchase. That’s why we have a our Refund and Returns Policy in place.
At Sewar.ca, we are committed to providing our customers with high-quality products and exceptional service. However, we understand that there may be times when a customer is not satisfied with their purchase. That’s why we have a comprehensive Refund and Returns Policy in place.
Our Refund and Returns Policy is as follows:
- We accept returns for products within 14 days from the date of delivery. Products must be returned in their original packaging and in new, unused condition.
- Refunds will be issued to the original payment method within 7-10 business days after we receive the returned product.
- Products must be returned in their original packaging and in a new and unused condition.
- To be able to get a full refund, the product must be unused, unopened and in the same condition that you received it.
It must also be in the original packaging and contents unmodified. - The customer is responsible for return shipping costs, unless the product was damaged or defective.
- Custom-made products, including jewelry and personalized perfumes, are not eligible for returns or refunds.
- Sale items will be final sale.
- Any Product damaged, already used, with traces of use, changed or not returned in the original packaging shall not be, in any circumstances, subject to a refund.
To initiate a return or refund, please contact our customer support team at [email protected]. We will be happy to assist you with the process.
Please note that our Refund and Returns Policy is subject to change without notice. By making a purchase from Sewar.ca, you agree to be bound by the terms of our policy.
Need help with Our Refund and Returns Policy?
Contact us for questions related to refunds and returns.
